📍Get started
- Get Started
  - The cord Method
  - How to source: The definitive guide
  - How to attract high-quality applications
🏢 Company Account
- Managing users
  - Add or remove a user
  - User roles & permissions
- Company account
  - Edit your company’s profile
  - View company analytics
- Referral programme
  - Referral programme
💰 Billing
- View and update billing information
  - View billing information
  - Add an email address to receive invoices directly
  - Update card details for billing
  - Pause/cancel your subscription
  - Upgrade your plan
  - Sourcing report
- Save money on cord
  - cord Annual Packages
🔎 Sourcing
- Streams
  - Create a stream
  - Duplicate a stream
  - Add users to a stream
  - Unhide or View hidden people
  - Boolean search
  - Work eligibility filters
💼 Positions
- Creating a position
  - Create a position from scratch
  - Import a position from your ATS
  - Link a position to your ATS
  - Add yourself or a team member to a position
  - Show or hide salary
  - Application settings
- Managing positions
  - Duplicate a position
  - Pause or reactivate a position
  - Delete a position
- Expert guides
  - Write a compelling job description
👤 User Account
- Settings
  - Account Settings
  - Source without bias
  - Change login details
- Edit your profile
  - Edit your profile
- Notifications
  - Notifications management
📥 Messages & Inbox
- Templates
  - Create an outreach template
  - Create an accept template
  - Create a decline template
  - Report and block
  - Inbox management
- Inbox
  - Inbox management
  - Report and block
- Template ideas
  - Hyper-personalised lines
  - Follow up message examples
  - Outreach message examples
- Expert guides
  - How can I write an effective outreach message?
  - Responsiveness
🤝 Integrations
- ATS
  - Greenhouse integration
  - Workable integration
  - Lever integration
  - Teamtailor integration
  - Pinpoint integration
  - Ashby integration
  - Notion integration
  - Recruitee integration
- Calendar
  - Calendar integrations
- Slack
  - Slack integration
🚀 Product Updates
- What’s new?
  - Webinar: Supercharge your application workflow
  - BETA: Profile Match Score
  - BETA: Supercharged Application Inbox
  - cord Hiring Leaders Awards
  - Hiding usability enhancement
  - Location search fix
  - Calendar integration issues help
  - Recrediting update
  - Sourcing credits update
  - Salary Benchmarking Tool
  - Enhancement: Addition to the Greenhouse Integration
  - Enhancement: Unhide button
  - New release: Unhide an engineer from your stream
  - Enhancement: Prompt to pause stream notifications
  - New release: Language filter
  - New release: Teamtailor integration
  - New release: Lever integration
  - Enhancement: Positions without a hiring team
  - New release: Report and block
  - New release: Interview Scheduler update
  - New release: Autogenerate streams based on your positions
  - New release: Mark engineers as hired on cord to give them a free limited edition cord jumper
  - New release: Manage your payments
  - New release: Duplicate streams & positions
  - Enhancement: Location Logistics
  - New release: Source without bias
  - New feature: Invoice emails
  - New Release: Tools to write better messages
  - New Release: Active and Passive Positive Response Rate
  - New Release: Underrepresented Groups
  - New Release: Respond to people who have declined your message
  - New release: Instant Messenger & Real-time notifications
  - New Release: Brexit & Visa Status Update
  - New Release: Introducing Map View, Save & Hide
  - Enhancement: Messaging Experience Update
  - Enhancement: Tagging Update
  - New Release: Workable Integration
  - New Release: Responsiveness Transparency
  - Enhancement: Position Primary Contact Update
  - New Release: Accept Templates
  - New Release: Decline Templates
  - New Release: Calendar Events
✉️ Contact us
- Getting in touch
  - Getting support
  - Sharing feedback and ideas
More

Getting support

How to contact us if you can’t find an answer to your question

This Knowledge Hub is designed to provide you with quick answers to frequently asked questions. However, we appreciate that sometimes you won’t be able to find an answer - in which case, please get in touch with your Customer Success Manager, or email support@cord.co and we’ll do our best to give you a hand.

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New Release: Calendar Events Sharing feedback and ideas