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- Get Started
  - The cord Method
  - How to source: The definitive guide
  - How to attract high-quality applications
🏢 Company Account
- Managing users
  - Add or remove a user
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- Company account
  - Edit your company’s profile
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💰 Billing
- View and update billing information
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🔎 Sourcing
- Streams
  - Create a stream
  - Duplicate a stream
  - Add users to a stream
  - Unhide or View hidden people
  - Boolean search
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💼 Positions
- Creating a position
  - Create a position from scratch
  - Import a position from your ATS
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- Managing positions
  - Duplicate a position
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  - Write a compelling job description
👤 User Account
- Settings
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  - Source without bias
  - Change login details
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- Notifications
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📥 Messages & Inbox
- Templates
  - Create an outreach template
  - Create an accept template
  - Create a decline template
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- Inbox
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  - How can I write an effective outreach message?
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🤝 Integrations
- ATS
  - Greenhouse integration
  - Workable integration
  - Lever integration
  - Teamtailor integration
  - Pinpoint integration
  - Ashby integration
  - Notion integration
  - Recruitee integration
- Calendar
  - Calendar integrations
- Slack
  - Slack integration
🚀 Product Updates
- What’s new?
  - Webinar: Supercharge your application workflow
  - BETA: Profile Match Score
  - BETA: Supercharged Application Inbox
  - cord Hiring Leaders Awards
  - Hiding usability enhancement
  - Location search fix
  - Calendar integration issues help
  - Salary Benchmarking Tool
  - Enhancement: Addition to the Greenhouse Integration
  - Enhancement: Unhide button
  - New release: Unhide an engineer from your stream
  - New release: Language filter
  - New release: Teamtailor integration
  - New release: Lever integration
  - New release: Report and block
  - New release: Interview Scheduler update
  - New release: Autogenerate streams based on your positions
  - New release: Manage your payments
  - New release: Duplicate streams & positions
  - Enhancement: Location Logistics
  - New release: Source without bias
  - New feature: Invoice emails
  - New Release: Tools to write better messages
  - New Release: Active and Passive Positive Response Rate
  - New Release: Underrepresented Groups
  - New Release: Respond to people who have declined your message
  - New release: Instant Messenger & Real-time notifications
  - New Release: Brexit & Visa Status Update
  - Enhancement: Messaging Experience Update
  - Enhancement: Tagging Update
  - New Release: Workable Integration
  - Enhancement: Position Primary Contact Update
  - New Release: Accept Templates
  - New Release: Decline Templates
  - New Release: Calendar Events
✉️ Contact us
- Getting in touch
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  - Sharing feedback and ideas
🗺 Skills Mapping Explained
More

New Release: Decline Templates

💡

Decline message requests from candidates & provide feedback using the reason variable with no effort.

You can now decline message requests from candidates using templates. Templates can include a reason variable to help you provide feedback to the candidate, with no effort. Simply, choose the reason why the candidate is not right and you will get a populated template which you can save and send right away.

The template will include the DECLINE_REASON variable which will change depending on the reason selected. This enables you to be honest and specific to candidates with no effort at all.

You can also build your own decline reasons and templates to make your messages to candidates ultra-personalized. All you need to do is navigate to your Message Templates page where you will find all the templates and reasons you're currently using.

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New Release: Accept Templates New Release: Calendar Events